We are currently looking for a IT Technical Account Manager. We have 1 open position. Please apply and we can discuss!
Location: Beaverton, Oregon
Salary: $80-100K base (depending on certifications and experience) + Bonus
Benefits: Full benefits
Type: Contract to Hire
Sponsorship Available: No
Must Have Skills:
- Prior background working within a managed services provider environment is essential for this position.
- Strong technical expertise is a must, since this position functions more like a consultant or virtual CIO rather than a standard support role.
- Solid familiarity with Microsoft enterprise solutions along with broad general IT knowledge is required.
- Exceptional communication abilities and hands-on experience interacting directly with customers are critical.
- Must be capable of clearly explaining technical products and their business impact so that customers can easily understand them.
- Industry certifications such as Network+, MCP, MCA, MCSE, Cloud, and Firewall credentials are highly desirable.
Responsibilities:
- Deliver in-depth quarterly consultations to IT clients at an advanced technical level.
- Offer technical guidance throughout the early sales stages, walking clients through the Maturity Model and helping shape a technology roadmap.
- Collaborate alongside fellow Technical Account Managers to support the client base, and draft detailed scopes of work for IT application and hardware deployments.
- Lead client meetings and strategic planning discussions aimed at keeping customers satisfied, retaining accounts, and growing the overall client portfolio.
- Guide, train, and mentor the IT Engineers who provide support to more than 200 outside sales representatives.
- Cultivate lasting 'trusted advisor' partnerships with service desk staff, sales teams, and clients while continually expanding knowledge of vertical market trends, regulatory shifts, compliance needs, and the broader IT field.
If the above seems like a fit, then apply!!
CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.